Programs for Leaders
Conflict is a natural part of organizational dynamics. A well-managed conflict can lead to innovation, increased understanding, and stronger relationships among team members.
We help organizations adopt a proactive and constructive approach to conflict management, enabling a healthier and more productive work environment.
Our team works with your leaders and team members to depersonalize conflict, clarify differences and adopt a resolution framework that contributes to positive outcomes.
How it Works
Whether we are supporting two individuals or a group of people with different perspectives and priorities, we employ a framework that includes the following steps:
Recognize and acknowledge the conflict
Clarify the underlying tensions and their causes
Promote open and honest communication among the parties involved
Apply the Polarity Mapping Process to support collaboration and resolution
Monitor and evaluate outcomes
Encourage individuals and teams to reflect on conflicts and identify lessons learned to promote a culture of continuous improvement